Included with ALL The Joseph Group Residential Agreements is a Resident Benefits Package. Below is a list and description of the benefits included in this package. The monthly cost for the Resident Benefit Package is varies based on service levels. It will be advertised specifically for each property and included in all Lease Agreements.
ONLINE PAYMENT OPTIONS.
No Additional Charges for All Rental Payment Options to Include In-Person, ACH, or Check. Many property management companies charge Residents transaction fees for online payments. All online ACH payments with JGPM are accepted free of service charge. Rent payments should be easy and affordable and JGPM accepts payment via any RentMoney participating vendor such as Walmart where Residents have the option to pay in cash or via money order. Walmart may incorporate a service fee, however, this is a great time-saver option for rental payment. In addition, Walmart time stamps all payments which are added to your ledger within 24 hours.
RESIDENT PORTAL.
Residents have free access to our Resident Portal to submit maintenance requests, pay online using all included payment options to include the automatic ACH option, and have access to electronic statements. This valuable feature offers Residents 24/7 access to their accounts, records, copies of leases and policies as well as online rental payment and maintenance requests.
CREDIT REPORTING.
Free Credit Reporting for All Rental Payments made during this Lease to TransUnion. Residents receive the benefit of positive credit reporting for all on-time rental payments.
24/7 MAINTENANCE LINE.
24/7 Maintenance Hotline with Live Phone Support. Residents can reach a live person after hours for emergency maintenance concerns.
LATE OR NSF PAYMENT WAIVER.
The Joseph Group will grant a one-time waiver of a returned ACH or Check payment fee. JGPM will also grant a one-time waiver of a late fee.
UTILITY AND MAINTENANCE REDUCTION PROGRAM.
The Joseph Group will facilitate the delivery of HVAC filters to the property every 180 days under the Utility & Maintenance Reduction Program. Resident shall properly install the filter that is provided within two (2) days of receipt. Resident hereby acknowledges that the filters will be dated and subject to inspection by the Landlord upon reasonable notice to verify replacement has been timely made. If at any time Resident is unable to properly or timely install a filter Resident shall immediately notify Landlord in writing. Resident’s failure to properly and timely replace the filters is a material breach of this agreement and Landlord shall be entitled to exercise all rights and remedies it has against Resident and Resident shall be liable to Landlord for all damages to the property, A/C or heating system caused by Resident's neglect or misuse.
The Joseph Group will address any small maintenance item under $125.00 for the Resident that would be the Resident’s responsibility. The resident must request the maintenance to the Joseph Group and reference the Maintenance Reduction Program. A vendor of Joseph Group’s choosing must be used.
CONVENIENT MOVE-IN.
New Residents can enjoy the convenience of moving in at their own time. A lockbox will be provided for the Resident to access on the lease start date. The Joseph Group performs detailed move-in reports prior to Resident occupancy.
NO UPFRONT MOVE-IN OR LEASE PREPARATION FEE.
When moving into a property, Residents are often charged numerous fees. Commonly experienced fees consist of a “lease preparation fee” and a “Credit Risk Mitigation” fee. Such amounts are substantial, running between $300 and $500. While some of these expenses are necessary, The Joseph Group builds such fees into the Residents Benefits Package, thus spreading the cost out over the life of a Resident’s lease. Moving is expensive and The Joseph Group seeks to make the process as affordable as possible.
MOVING CONCIERGE PROGRAM.
The moving concierge service is a third-party company that assists Residents in activating utilities, internet, cable, and alarm services with one simple phone call rather than individualized requests to specific companies. Companies such as ADT, Comcast, and ATT are known to offer promotional programs and discounts. The Utility Concierge Program simplifies the process of transferring all services and utilities into the name of incoming Residents.
TENANT LIABILITY INSURANCE PROGRAM.
Required Property Damage Liability Insurance: NOTICE!
All Tenants are required to maintain property damage liability insurance on behalf of the Landlord and Management Company. Coverage is required in the amount of $100,000.00 for tenant negligent damage to Landlord’s property, with the provisions covering at least the perils of fire, smoke, explosion, accidental water discharge, and sewer backup.
Tenant will be automatically enrolled in the management company’s master tenant liability policy. Cost through The Joseph Group is $9.00 per month. Unless Tenant Opts Out of this insurance by following the steps below, Tenant will be automatically enrolled for $9.00 per month.
OPT-OUT.
Tenants may OPT-OUT of this required insurance at any time. Simply go to the OPT-OUT form below for instructions.
https://www.thejosephgroup.com/tenant-liability-insurance
You will need to provide written proof of the following three items:
- Evidence of Required Insurance levels to show the Policy is in effect, when it will start & end, and who is named on the policy.
- The Joseph Group must be named as an “Additional Interest” party to the insurance binder provided by the tenant.
- The Tenant Liability coverage has to be equal to or greater than $100,000 in Tenant Liability Coverage to the Property.
Failure to Maintain Insurance: If the tenant’s coverage for their independently self-procured tenant liability insurance is lapsed by either non-payment or non-renewal after lease execution, The Joseph Group will place the Tenant under this program by default for $9.00 per month.
Coverage Notice: BY ELECTING THE TENANT LIABILITY INSURANCE THROUGH LANDLORD’S PREFERRED PROVIDER VIA THE AUTOMATIC PROGRAM SET FORTH ABOVE, YOU WILL NOT BE LISTED AS A NAMED INSURED UNDER THE OWNER'S POLICY. THE TENANT LIABILITY INSURANCE POLICY IS NOT DESIGNED TO REPLACE A RENTER'S PERSONAL LIABILITY INSURANCE POLICY. NO COVERAGE IS PROVIDED TO COVER TENANT CONTENTS.
INSURANCE DISCLAIMER.
The Joseph Group, insuring company and broker have the right and full authority to change, amend, modify or cancel; coverage’s, limits, benefits, waivers, requirements, cost, master insurance policy, and Tenants Benefit Package at any time and tenant shall agree to comply with any such changes at that time. Tenant insurance is non-transferable to other tenants, leased units, or properties. The Tenant Master Policy is in excess of any existing Renters insurance coverage available. The underwriting insurance company is responsible for all claims handling and claim decisions. The Joseph Group is not an adjuster and does not pay claims or make claim decisions. If the tenant chooses to purchase additional coverage to protect their own interests or property over and above the insurance benefit provided by The Joseph Group, the tenant can procure a renters insurance policy at their expense. This is not intended to replace a tenant’s personal property or liability insurance policy. All Tenants should consult an insurance professional to evaluate and determine personal insurance needs.
The tenant agrees that The Joseph Group shall have the right and authority (without, however, any obligation to do so) to procure insurance, which charges shall be payable by tenant immediately upon notice and tenant further agrees that tenant has accepted the information about the insurance from the lease agreement.