Everything that comes with your Joseph Group lease.
Every residential lease with The Joseph Group Property Management includes a Resident Benefits Package. It bundles fee-free online rent payments, credit reporting for on-time rent, a 24/7 live maintenance line, HVAC filter delivery, small-repair coverage up to $125, no upfront lease-prep fees, a moving concierge, and required tenant liability insurance. The monthly cost varies by service level and is listed on each property advertisement and lease.
No transaction fees on ACH, check or in-person payments.
24/7 access to payments, maintenance requests, statements and your lease.
On-time rent payments reported to TransUnion.
A live person for after-hours emergencies.
One-time waiver of a late fee and one returned-payment fee.
New filters delivered to your door every 180 days.
Resident-responsibility repairs under $125 handled for you.
Lockbox access on your lease start date.
No upfront lease-prep or credit-risk fees.
One call to set up utilities, internet, cable and security.
$100,000 property damage coverage for $9/month (opt-out available).
All online ACH payments through The Joseph Group are free. You can also pay by check or in person. For cash or money order, pay at any RentMoney participating retailer, such as Walmart. Walmart may charge its own service fee, but payments are time-stamped and posted to your ledger within 24 hours.
Yes. The Joseph Group reports on-time rent payments to TransUnion at no extra cost for the full term of your lease.
Yes. Our 24/7 maintenance hotline connects you with a live person for after-hours emergencies.
The Joseph Group will waive one late fee and one returned ACH or check (NSF) fee during your lease.
HVAC filters: We deliver new HVAC filters every 180 days. Residents must install each filter within two days of delivery. Filters are dated and may be inspected with reasonable notice. If you can't install a filter on time, notify us in writing right away. Failure to replace filters is a breach of the lease, and residents are liable for resulting damage to the property or HVAC system.
Small repairs under $125: For minor maintenance items that would normally be the resident's responsibility, The Joseph Group covers repairs under $125. Submit a request, reference the Maintenance Reduction Program, and we'll send a vendor of our choosing.
Move in on your own schedule. A lockbox is available on your lease start date, and we complete a detailed move-in condition report before you arrive.
No. Many property managers charge $300–$500 upfront for lease preparation and credit-risk mitigation. The Joseph Group builds these costs into the Resident Benefits Package and spreads them across your lease term, so moving in costs less.
Our third-party moving concierge sets up utilities, internet, cable and alarm services with one phone call, so you don't have to contact each provider separately. Providers like ADT, Comcast and AT&T often offer new-customer promotions through the program.
Tenant liability insurance is required. Residents must carry at least $100,000 in property damage liability coverage protecting the landlord's property against fire, smoke, explosion, accidental water discharge and sewer backup.
You're automatically enrolled in The Joseph Group's master tenant liability policy unless you opt out.
Submit proof of your own policy through the Tenant Liability Insurance opt-out form. You'll need to show:
If your own policy lapses after lease signing, you'll be re-enrolled in the master policy at $9/month.
BY ELECTING THE TENANT LIABILITY INSURANCE THROUGH LANDLORD’S PREFERRED PROVIDER VIA THE AUTOMATIC PROGRAM SET FORTH ABOVE, YOU WILL NOT BE LISTED AS A NAMED INSURED UNDER THE OWNER'S POLICY. THE TENANT LIABILITY INSURANCE POLICY IS NOT DESIGNED TO REPLACE A RENTER'S PERSONAL LIABILITY INSURANCE POLICY. NO COVERAGE IS PROVIDED TO COVER TENANT CONTENTS.
If the tenant’s coverage for their independently self-procured tenant liability insurance is lapsed by either non-payment or non-renewal after lease execution, The Joseph Group will place the Tenant under this program by default for $9.00 per month.
The Joseph Group, insuring company and broker have the right and full authority to change, amend, modify or cancel; coverage’s, limits, benefits, waivers, requirements, cost, master insurance policy, and Tenants Benefit Package at any time and tenant shall agree to comply with any such changes at that time. Tenant insurance is non-transferable to other tenants, leased units, or properties. The Tenant Master Policy is in excess of any existing Renters insurance coverage available. The underwriting insurance company is responsible for all claims handling and claim decisions. The Joseph Group is not an adjuster and does not pay claims or make claim decisions. If the tenant chooses to purchase additional coverage to protect their own interests or property over and above the insurance benefit provided by The Joseph Group, the tenant can procure a renters insurance policy at their expense. This is not intended to replace a tenant’s personal property or liability insurance policy. All Tenants should consult an insurance professional to evaluate and determine personal insurance needs.
The tenant agrees that The Joseph Group shall have the right and authority (without, however, any obligation to do so) to procure insurance, which charges shall be payable by tenant immediately upon notice and tenant further agrees that tenant has accepted the information about the insurance from the lease agreement.
No. It's included with all Joseph Group residential lease agreements.
The monthly cost varies by service level and is listed on each property advertisement and in the lease.
No. ACH and online payments are free. Third-party retailers like Walmart may charge their own fee for cash payments.
TransUnion.
No. It covers damage to the landlord's property only. Consider a separate renters policy for your belongings.
Our team is happy to walk you through what's included.
Contact The Joseph GroupGet in touch with us or find an office closest to you.